Dentist-Patient Communication Skills
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Description
Venue : CACHET
Accreditation : 6 CME
Dentistry and Related Specialties
Lecture + Role play workshop
Explore types of listening and explain how to be active listener.
· Explore differences between rapport, empathy, sympathy in dental practice.
· Identify the effective questions techniques in dental practice.
· Create powerful techniques for self confidence.
· Explain techniques to communicate value for patients.
· List down biggest communication mistakes in convincing patients.
· Establish techniques to overcome patient objections.
· Discuss Quote “Is price the issue or an issue for the patient?
· Explore the biggest communication mistakes dentist make.
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